Voucher Returns

Voucher/ Deal Site Refund

As your payment was made to the voucher deal company, we are unable to refund your money directly. In order to receive a refund you must send the item back to us using the form below and contact your deal company. They will then confirm the receipt of the item with us and process your refund. Please make yourself familiar with the relevant voucher company refund policy as it may differ to our policy and as such they may offer shorter or longer period of time for refunds to that of our policy, we will honour all policies of deal partners. All returns must be sent back within 14 days of receipt of your order.It is the buyers responsibility to ensure that all returns reach us so we recommend you send all items via a trackable service.

Voucher/ Deal Site Exchange

We are happy to exchange your item for another of the same value paid if you find that it is unsuitable. In order to receive an exchange, please use the form below and send the item back to us detailing what you would like. All returns must be sent back within 14 days of receipt of your order.

Resizing

We've all done it! Luckily we offer a resizing service for just £19.99. Fill in the form below, send us your item and a member of our team will contact you to take payment and explain the process to you!

 


Before you fill out the form below, please make sure you have read and are familiar with your voucher deal companies Returns Policy. We will not honour any returns sent to us outside of their Terms and Conditions. Should you send items back in error, you will be responsible for postage of the item being returned to you.




 

 

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